Jenny McLaughlin

Jenny McLaughlin has worked within the airport industry for over 20 years, the last 16 years have been at Heathrow Airport. Jenny has delivered a number of business changes, from upgrade of aircraft de-icing process, introducing new IT applications, significant maintenance to Northern Runway, to building a new Virtual Contingency Facility in live Airside environment.

Jenny is a dyslexic ADHDer and believes that “the way that my brain is wired differently is an asset”. Jenny is a speaker at a number of industry events on ‘Systematic Inclusion’, believing that human centred design is critical for a sustainable industry. This is most evident in being a key player in creation of RIBA Inclusive Design Overlay. Finally, Jenny is a Governor for Harrow Richmond and Uxbridge College, and leading the Heathrow Inclusive Learners Partnership to ensure equitable pathways for learners to gain experience, internships and work.